File a payment dispute and get your money back.

To try and get your money back, you will have to file a dispute with the payment processor used to pay for your purchase.

For guidelines for PayPal and Amazon Pay buyer protection programs, visit the appropriate website using the links below. 
For other payment gateways, contact your debit or credit card provider directly to file a dispute on the purchase. 

Most of the payment gateways only offer guidelines and instructions and not a buyer protection program, you could always contact them just to see if they can help in any way.
If your transaction falls outside of the buyer protection program or they don't offer any buyer protection program you may still be eligible to file a dispute and possibly get a refund via the credit card company or bank you used to pay for the transaction.
Please contact your credit card company or the bank that was used in the transaction.  Note: We aren’t involved in the process at any stage.

Payment Gateway List:

PayPal Buyer.
PayPal requires that you file a dispute within 180 days of your purchase
Buyer Protection guidelines and instructions check PayPal for help and make claim

Amazon Pay. Amazon Pay requires that you file a dispute within 75 days of your purchase
Authorize.Net. Authorize Buyer Protection guidelines and instructions
Coinbase. Coinbase Buyer Protection guidelines and instructions
Nochex. Nochex guidelines to cancel a payment
Paymate. Paymate Buyer Protection guidelines and instructions
SagePay (name change to Opayo). SagePay guidelines and instructions
Skrill. Skrill Buyer guidelines and instructions
2Checkout (name change to Verifone) 2Checkout guidelines and instructions
WorldPay. WorldPay guidelines and instructions

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We may update this page from time to time, We will also add, remove or make changes to this policy on request from any organizations or the law. Please do contact us, we will be happy to help.

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