My Sales Page
My Sale page is where you will find and manage all your sales, including your sale history page.
Below is an overview of your my sale page:
Filter My Sales:
You can filter sales by selecting the dropdown in the top-right corner and selecting the following options:
- Unpaid.
- Paid.
- Posted/Sent.
You can filter sales by searching the following options:
- Invoice ID.
- Listing ID
- Buyers Username.
- Date - From and To.
View & Print Invoice:
The seller (and buyer) can View & Print the Invoice at any time.
- sellers have the option to Combine Invoices and all unpaid items from the same seller into one invoice. The option is available for both sellers and buyers.
- Invoices can be combined simply by selecting the checkbox on the left side of each sale.
Buyers also have the option to Print the same Invoices to return items back to the seller.
Note: We do not charge any fee to Print Invoices. If not done already, we are adding the option to bulk Print Invoices all at the same time to help save time.
Note: Sellers can Edit - Invoice from the invoice:
To edit the invoice locate the sale and select the Edit button on the right side.
The seller can edit the below option:
- Item Price
- Delivery Address
- Shipping Method
- Tax Rate
- Apply Insurance
There's also the option to Lock Editing to prevent the buyer from editing the invoice.
Message Board:
Sellers (or buyers) can send updates or follow-up questions from the My Sales page (Home -> Members Area -> Selling -> My Sales). Select Message Board.
Even after completing a transaction sellers (or buyers) can send updates or follow-up questions.
Leave Feedback:
The feedback tab shown on each sale allows the sellers and buyers to leave feedback directly from each sale.
Sellers and buyers can also leave feedback from their feedback page: Members Area > Feedback > Leave Feedback > Pending Feedback at any time.
The posting feedback process is identical for both buyer and seller. Learn more about feedback.
Update Shipping & Payment Status
Go to Member Areas > Selling > My Sales, Locate the sale you would like to update, and then select Update, A popup window will show with the following options:
(1) Payment Status
Provide info regarding the payment status of an order.
- Unpaid
- Paid
- Paid (Direct Payment)
- Payment on Arrival
(2) Shipping Status
Provide information regarding the status of an order.
- Processing
- Posted / Sent
- Problem
- N/A
(3) Enter Tracking Link (optional)
- Enter the URL for the tracking code provided by the delivery courier.
We recommend item tracking, this protects the seller and proves the item was sent out for delivery.
Update Buyer
Check the checkbox to send the buyer a purchase update email notification.
Don't forget to save your updates.
Delete:
- This option allows you to delete the sale from your account.
Note: BNSBids has a copy of all sales made through our website and will not be deleted unless we delete this from our database.